New Poster
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1 Message
Consistent Netflix issue
Recently, when I try to load a show/movie on Netflix it goes to load it and it seems like it’s going to then goes right back to the channel it was on. When I hit A and reset my box then it works but if I turn it off and try to open it again later, same thing. I have to restart it every time I want to watch it.
XfinityKenF
Official Employee
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8K Messages
5 years ago
Hmm, What type of box do you have? Can you post the firmware the box is running? If you use the voice remote and say "about", it'll display the info for you.
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