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Comcast Labs Cable Signal Strength

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Valued Contributor

Comcast Labs Cable Signal Strength

In the Comcast Labs tab, I have the Cable Signal Strength option ON, to show as a bar graph.  If it drops to LOW, a single red bar shows on the upper right when I go the guide.  I refresh it, and most of the time, it resets to all green bars.

 

Why would the signal be read at different strengths, at different times on two different xg1-v4 boxes?

 

If the signal is low, why would it show on one box as low and the other box on good?

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Diamond Problem Solver

Re: Comcast Labs Cable Signal Strength

The signal is the docsis signal to the internal modem. It goes to the first decimal point. So either box could be fluctuating just a little bit between pass and fail at different times, each box maybe reading a different frequency too (there’s more than 1), not a big deal until it’s consistently red

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New Poster

Re: Comcast Labs Cable Signal Strength

I've been consistently receiving the low signal level bar graph described above.  Is there a diagnostic mode with which you can display the signal level?  (the X1 box has the number 'XG1-A' for what it's worth).