vinnyd53's profile

New Poster

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3 Messages

Sunday, July 26th, 2020 6:00 AM

Closed

Code XRE-03059

Comcast has not been able to resolve this code issue since July 09, 2020. Planning to drop service unless resolved within 24 hours. 

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Gold Problem Solver

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25.9K Messages

5 years ago

What have you done to troubleshoot? It’s a channel tuning error that doesn’t get fixed remotely.

Gold Problem Solver

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25.9K Messages

5 years ago

Besides swapping boxes have you tried anything?

New Poster

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3 Messages

5 years ago

I finally got two of the main boxes changed (self replaced) and error code continued. I have been waiting and waiting for Comcast technical to address. This Covid situation is not helping matters. 

New Poster

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3 Messages

5 years ago

Finally have a technician coming Aug 05th....we'll see how it goes. Extremely frustrating situation. 

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