Cloud DVR issues

Question - Can I or Can I have, Cloud DVR turned off???

Background:

I have 2 X1 DVR boxes both with 500g recording space. Have had these for about 2 years. Until recently, no problems.

Recently, and I believe it has something to do with the Cloud DVR, I have had many problems - recordings of series episodes disappearing, many iinstances of 'issue with your DVR recording, switching to On-Demand'.

I know doing this would mean I would not be able to stream any of my recordings.

I also know that this would prevent me from retrieving my last 120 hours of recording if I needed to switch DVR boxes, or if I moved.

If the issues above would stop I would be happy to lose these features.

Thanks,

Jack

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Responses

Rustyben

Expert

•

24.6K Messages

6 years ago

@Lanman wrote:

Question - Can I or Can I have, Cloud DVR turned off???

Background:

I have 2 X1 DVR boxes both with 500g recording space. Have had these for about 2 years. Until recently, no problems.

Recently, and I believe it has something to do with the Cloud DVR, I have had many problems - recordings of series episodes disappearing, many iinstances of 'issue with your DVR recording, switching to On-Demand'.

I know doing this would mean I would not be able to stream any of my recordings.

I also know that this would prevent me from retrieving my last 120 hours of recording if I needed to switch DVR boxes, or if I moved.

If the issues above would stop I would be happy to lose these features.

Thanks,

Jack

you may have very old units that are now have hard drive failure. try swapping one to an xg1 version 4 (4k) and see if the problem is resolved. if not swap the other one, too.

0

X1

Lanman

Cloud DVR issues

Rustyben

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