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Cloud DVR issues

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Cloud DVR issues

Question - Can I or Can I have, Cloud DVR turned off???

 

Background:

I have 2 X1 DVR boxes both with 500g recording space.  Have had these for about 2 years.  Until recently, no problems.

 

Recently, and I believe it has something to do with the Cloud DVR, I  have had many problems - recordings of series episodes disappearing, many iinstances of 'issue with your DVR recording, switching to On-Demand'.

 

I know doing this would mean I would not be able to stream any of my recordings.

I also know that this would prevent me from retrieving my last 120 hours of recording if I needed to switch DVR boxes, or if I moved.

 

If the issues above would stop I would be happy to lose these features.

 

Thanks,

Jack

Expert

Re: Cloud DVR issues


@Lanman wrote:

Question - Can I or Can I have, Cloud DVR turned off???

 

Background:

I have 2 X1 DVR boxes both with 500g recording space.  Have had these for about 2 years.  Until recently, no problems.

 

Recently, and I believe it has something to do with the Cloud DVR, I  have had many problems - recordings of series episodes disappearing, many iinstances of 'issue with your DVR recording, switching to On-Demand'.

 

I know doing this would mean I would not be able to stream any of my recordings.

I also know that this would prevent me from retrieving my last 120 hours of recording if I needed to switch DVR boxes, or if I moved.

 

If the issues above would stop I would be happy to lose these features.

 

Thanks,

Jack


you may have  very old units that are now have hard drive failure. try swapping one to an xg1 version 4 (4k) and see if the problem is resolved. if not swap the other one, too.



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