jb78's profile

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14 Messages

Wednesday, May 6th, 2020 6:00 AM

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Cloud DVR X1 - where are programs stored

I jusr received a new X1 TV box (to replace my old box).  I have several DVR recordings, is there a way to tell if they are stored in the cloud or on my box?  The old box is also X1.  

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Gold Problem Solver

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25.9K Messages

5 years ago

Your old recordings would have a cloud icon, you can also tell by the date of recording from when you swapped your box or log into the Xfinity stream website and look for date and cloud icon. There’s nowhere to see just cloud recordings.Reminder, as you record new programs, the cloud recordings will disappear

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14 Messages

5 years ago

if I can see all the recordings through the Stream Portal they should be on the cloud and not the box correct?

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14 Messages

5 years ago

great thanks!

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