Community Forum
Top

Choppy recording playback and extremely slow fast forward

Highlighted
Larsmarr
New Poster
‎11-01-2019 11:07 PM

Choppy recording playback and extremely slow fast forward

Have x1 service and 4 TVs, all of them when trying to watch a recording are choppy. I can pause the show and it fixes it for about 20 seconds then it gets choppy and sound skips. Trying to fast forward take a very long time as well. AFV version pxd01ani_3.11p3s1_prod_sdy

Internet throughput is good when Speedtested.
Labels:
0 Likes
Reply
Highlighted
Larsmarr
New Poster
‎11-01-2019 11:09 PM

Re: Choppy recording playback and extremely slow fast forward

STB version not AFV
0 Likes
Reply
Highlighted
CCAndrew
Diamond Problem Solver
‎11-02-2019 12:20 AM

Re: Choppy recording playback and extremely slow fast forward

Sounds like your dvr has a faulty hard drive, swap it out

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
0 Likes
Reply
Visit Our Help Communities