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Choppy recording playback and extremely slow fast forward

New Poster

Choppy recording playback and extremely slow fast forward

Have x1 service and 4 TVs, all of them when trying to watch a recording are choppy. I can pause the show and it fixes it for about 20 seconds then it gets choppy and sound skips. Trying to fast forward take a very long time as well. AFV version pxd01ani_3.11p3s1_prod_sdy

Internet throughput is good when Speedtested.
New Poster

Re: Choppy recording playback and extremely slow fast forward

STB version not AFV
Diamond Problem Solver

Re: Choppy recording playback and extremely slow fast forward

Sounds like your dvr has a faulty hard drive, swap it out

I am a Retired Official Comcast Employee
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