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Cannot get Channels - only screen saver and ads

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Cannot get Channels - only screen saver and ads

One of my TVs is stuck in the screen saver and ad position.  Xfiniting tells me to go to settings, but when I try to push down the xfinity button I get nothing.  Tried Chat Room and I can't type anything.

Diamond Problem Solver

Re: Cannot get Channels - only screen saver and ads

Try resetting your box?

I am a Retired Official Comcast Employee
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