mitchellga2's profile

Frequent Visitor

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10 Messages

Friday, October 30th, 2020 3:00 PM

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Cancelled Recordings Don’t Disappear off the Scheduled List

When I cancel a scheduled recording it does not disappear from the scheduled list. All it says is

"cancelled recording to the right of the recording.

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Accepted Solution

Expert

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24.6K Messages

5 years ago


@mitchellga2 wrote:

Is the cancelled recording not supposed to disappear? If so, why not?


the 'reference' to the previously scheduled recording stays until the time slot involved expires. At any time, the user can re-enable that recording.

Expert

 • 

24.6K Messages

5 years ago


@mitchellga2 wrote:

When I cancel a scheduled recording it does not disappear from the scheduled list. All it says is

"cancelled recording to the right of the recording.


that's right. is there something we can assist with?

Frequent Visitor

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10 Messages

5 years ago

Is the cancelled recording not supposed to disappear? If so, why not?

Frequent Visitor

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10 Messages

5 years ago

Ok. Thanks! So if that's the way it's supposed to work, I now understand. I wish customer support knew this instead of telling me there is something wrong with my box. I forgot how useless they are.

 

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