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Can’t record from hallmark drama channel

Kajohn345
New Poster

Can’t record from hallmark drama channel

For some reason, any tine I try and set a recording on this channel, it shows up with a circle and line through it that it won’t record. I can watch the channel live but can’t seem to record from it. Does this happen to anyone else? Channel 1460.
CCAndrew
Diamond Problem Solver

Re: Can’t record from hallmark drama channel

I believe it’s an IP channel and not recordable

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Kajohn345
New Poster

Re: Can’t record from hallmark drama channel

Thank you. I didn’t know that was a “thing”. Didn’t know there were channels that couldn’t be recorded
CCAndrew
Diamond Problem Solver

Re: Can’t record from hallmark drama channel

IP channels are fairly new

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Rustyben
Expert

Re: Can’t record from hallmark drama channel

newsmax (IP channel) records on the cloud only (not in home). I tuned to channel 1460 and hit record on my xr15 remote and it said recording set. under recordings I selected the show (still in progress) 'the waltons' and it plays showing the source a "cloud icon + DVR".



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jancb43
New Poster

Re: Can’t record from hallmark drama channel

I can't record anything on the Hallmark Channels as of 1/1/2021 Why?

 

ComcastJosephB
Official Employee

Re: Can’t record from hallmark drama channel

@jancb43, I will be happy to take a closer look at your service and equipment. I'm sorry you can't record on the Hallmark channel. Please click on my username and use the send message option to include your name and service address so I can take the right steps to get this recording issue fixed.


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