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I believe it’s an IP channel and not recordable
I am a Retired Official Comcast Employee
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IP channels are fairly new
I am a Retired Official Comcast Employee
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newsmax (IP channel) records on the cloud only (not in home). I tuned to channel 1460 and hit record on my xr15 remote and it said recording set. under recordings I selected the show (still in progress) 'the waltons' and it plays showing the source a "cloud icon + DVR".
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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@jancb43, I will be happy to take a closer look at your service and equipment. I'm sorry you can't record on the Hallmark channel. Please click on my username and use the send message option to include your name and service address so I can take the right steps to get this recording issue fixed.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
