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Can’t record from hallmark drama channel

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New Poster

Can’t record from hallmark drama channel

For some reason, any tine I try and set a recording on this channel, it shows up with a circle and line through it that it won’t record. I can watch the channel live but can’t seem to record from it. Does this happen to anyone else? Channel 1460.
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Diamond Problem Solver

Re: Can’t record from hallmark drama channel

I believe it’s an IP channel and not recordable

I am a Retired Official Comcast Employee
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New Poster

Re: Can’t record from hallmark drama channel

Thank you. I didn’t know that was a “thing”. Didn’t know there were channels that couldn’t be recorded
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Diamond Problem Solver

Re: Can’t record from hallmark drama channel

IP channels are fairly new

I am a Retired Official Comcast Employee
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Expert

Re: Can’t record from hallmark drama channel

newsmax (IP channel) records on the cloud only (not in home). I tuned to channel 1460 and hit record on my xr15 remote and it said recording set. under recordings I selected the show (still in progress) 'the waltons' and it plays showing the source a "cloud icon + DVR".



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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