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Can’t get channel 1115 Newsmax on one TV

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New Poster

Can’t get channel 1115 Newsmax on one TV

Can get Newsmax on one TV but not the other one. Channel 1115 shows up as favorite in guide, but if you select it, you get message that "unfortunately this box does not support that channel". Apparently I have X1 if one tv can receive it, why not the other tv? And don't even mention loading some app, I can't even request it from that box, cursor won't go to those spaces...

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Problem Solver

Re: Can’t get channel 1115 Newsmax on one TV


@Statez3 wrote:

Can get Newsmax on one TV but not the other one. Channel 1115 shows up as favorite in guide, but if you select it, you get message that "unfortunately this box does not support that channel". Apparently I have X1 if one tv can receive it, why not the other tv? And don't even mention loading some app, I can't even request it from that box, cursor won't go to those spaces...


What TV boxes are your individual TV's connected to?  Maybe different models/versions or software updates?

Joe V
(not a Comcast employee, just another paying customer)
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Diamond Problem Solver

Re: Can’t get channel 1115 Newsmax on one TV

There are some boxes that are incompatible with IP channels. Basically, you probably have old equipment

I am a Retired Official Comcast Employee
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