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Can’t change channel with remote

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Can’t change channel with remote

TV with Cable splitter is connected and on channel 3 but can’t change to any other channels.
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Re: Can’t change channel with remote


@Wendy1962 wrote:
TV with Cable splitter is connected and on channel 3 but can’t change to any other channels.

No TV Box for the TV?  Are you using the TV's remote or the Xfinity remote?  The Xfinity remote controls what channel the TV Box provides to the TV.

Joe V
(not a Comcast employee, just another paying customer)