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Cable box keeps rebooting

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Cable box keeps rebooting

Out of the blue, came home today, cable box won’t start. Unplugged/plugged back in, checked cables. Then it started rebooting every few minutes but never came on. I did the troubleshooting online and remotely restarted the box. Now it’s frozen on this blue screen and sounds like it’s working overtime.
Bronze Problem Solver

Re: Cable box keeps rebooting

Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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