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Cable Service Cutting Out Constantly

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New Poster

Cable Service Cutting Out Constantly

Hello, 

 

Our cable service has been cutting in and out for weeks. This affects cable, netflix, and anything run through our cable box. I have called and have been repeatedly told this is weather related but it literally makes TV unwatchable. There is no problem with the internet while this occurs and if I access netflix via internet as opposed through the comcast app it works fine. This is beyond annoying and needs to be fixed immediately. 

 

Ian

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Diamond Problem Solver

Re: Cable Service Cutting Out Constantly

Have you had a tech out to troubleshoot?

I am a Retired Official Comcast Employee
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New Poster

Re: Cable Service Cutting Out Constantly

Yes, and of course the cable worked fine when they were here and of course it is currently cutting in and out right now.