Blue screen - Help! - Xfinity Help and Support Forums

DinaJ · ‎08-21-2020

All we get is a blue screen and cannot exit out of it. In the corner it says “Pace ABL V1.18” From what I’m seeing, it looks like I might need a new box. How can I go about doing that?

CCAndrew · ‎08-21-2020

Swap it out at your local Xfinity store is the easiest

I am a Retired Official Comcast Employee
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Blue screen - Help!

Blue screen - Help!

Re: Blue screen - Help!