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Black screen but with channel icons

ajdt611
New Poster
‎04-10-2020 02:05 PM

Black screen but with channel icons

I turned my tv on and I get a black screen with the channel icons in the lower left corner.  Multiple error messages show up.  I've reset the system and the individual box to no avail.

 

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CCAndrew
Diamond Problem Solver
‎04-10-2020 02:18 PM

Re: Black screen but with channel icons

Share the error messages

I am a Retired Official Comcast Employee
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