Community Forum
@RonK4 wrote:
Trying to watch the Orlando/Minnesota semi final on ESPN2 and can barely watch as the pixelization is sooo bad. All other channels are fine. Anyone else having problems??
do you have more than one set top box? if so, are they all having the problem? does a smart phone/tablet on the same streaming channel have the same pixelation?
@6929704 wrote:
Yes. I have it on 15 channels on a frequent basis. Trouble is I cannot seem to get an agent on the phone any longer.
you may have better luck using the xfinity my account app. go through the troubleshooting AI until a call is scheduled (they can check outside your home due to pandemic).
Edit: combined cross-posts to this thread.