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Bad dvr?

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Regular Visitor

Bad dvr?

My dvr box is reckognized neither by xFi or remote app. Also Cant access games thru myteams app due to xfinity saying i dont have channel access when I do! Bum box?

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Silver Problem Solver

Re: Bad dvr?


@jimm428 wrote:

My dvr box is reckognized neither by xFi or remote app. Also Cant access games thru myteams app due to xfinity saying i dont have channel access when I do! Bum box?


Does it show up in the website?
https://customer.xfinity.com/#/devices


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I am just a customer, volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Bad dvr?

Hello jimm428, we haven't heard from you but please don't hesitate to reach back out and create another post if you still need assistance.

 

Thank you 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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