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Bad Coax Cable

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Contributor

Bad Coax Cable

Sudenly most of my channels won't work on secondary box. Only a few Hi-Def channels work. Changed box and same thing. Does Comcast change coax cables leading to box?

 

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Diamond Problem Solver

Re: Bad Coax Cable

It’s possible depending on where they are or just have a tech out to troubleshoot. Do you get error codes on the channels?

I am a Retired Official Comcast Employee
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Contributor

Re: Bad Coax Cable

Thanks I'm having a tech come out today to check it out

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Contributor

Re: Bad Coax Cable

Tech came out great service. Changed some splitters and everythingt works great