Ezpar44's profile

New Poster

 • 

1 Message

Friday, April 24th, 2020 4:00 PM

Closed

Audio constantly skipping is extremely annoying

Constant intermittent interruptions in Xfinity audio on all channels is extremely annoying.  Does anyone have a fix?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

24.6K Messages

5 years ago


@Ezpar44 wrote:

Constant intermittent interruptions in Xfinity audio on all channels is extremely annoying.  Does anyone have a fix?


is it on all of your set top boxes at the same time? If just one, use voice remote command "about". what is the rest of the line to the right of "STB Version.."?

New Poster

 • 

1 Message

5 years ago

My audio is constantly skipping making it impossible to watch TV. It typically happens when the TV is warmed up and does not happen on any other TV's in the house. I've re-booted the DVR/TV to no avail. Please help.

Expert

 • 

24.6K Messages

5 years ago


@Lenstromfeld wrote:

My audio is constantly skipping making it impossible to watch TV. It typically happens when the TV is warmed up and does not happen on any other TV's in the house. I've re-booted the DVR/TV to no avail. Please help.


could you give more explanation of what you mean? The set top box does not know the temperature of the TV and is always on. Are you using your TV speakers or a sound bar or receiver system?  what is the model number of the set top box? (voice control 'about' and reply with the the rest of the line to the right of "STB Version")

forum icon

New to the Community?

Start Here