For whichever reason, regardless of the mood selected the ambient moods app only plays reggae and I'm unable to change it. Please advise.
it remembers your last selection. just press exit one time and you return to the various moods.
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.
I agree. What's up? 'Relax by the Beach' plays 'Beach Vibes'; 'Tropical House Chill' is playing 'Beach Vibes'; 'Studying Beats' is playing 'Beach Vibes'; 'Cozy Acoustics' is playing 'Beach Vibes'; 'Rainy Day Glow' is playing 'Beach Vibes'; even 'Melancholy', 'Sleep', and 'Pet Therapy' are playing Beach Vibes.
How do I make it Stop
Precisely, this has to be some kind of unintended outcome. While "Beach Vibes" has a purpose for a particular aesthetic, it doesn't seem to fit quite a few of the mood descriptors on there. I would be curious to know from someone at xfinity if this is intended or not?
Hello, shinkley1989! Welcome to the Xfinity forums.
I'm glad you reached out to us with this issue about Ambiant Moods. I'd like to work with you to take a closer look and see if we can get this figured out for you and everyone else. Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".