Amazon Prime

Is anyone having issues with the Amazon Prime app?? When we are trying to select a show or scroll through options we’re having to click on the remote multiple times to get it to register with what we want on the app. Also when we start a show and try to skip the intro we are hitting the “ok” button on the remote multiple times. Sometimes it works sometimes it doesn’t. The remote works well will all other apps and regular cable so we know it’s not the remote itself. Anyone else having issues or know what to do?