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@Cwhiteford516 wrote:
All premium channels except screen flix are in Spanish. I have tried going to settings and changing it back to English. But it is set to english. I have also tried restarting the box
you posted in the x1 set top box area. try pressing down button on the remote and unchecking the SAP icon. working?
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@Cwhiteford516 wrote:
I tried that and sap was already unchecked
would you list a couple of channel's call letters? are these numbered channels? or are you speaking of 'apps' on the x1 set top box?
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hello Cwhiteford516, and thank you for creating a post. I'd be happy to assist you with getting this issue corrected, to get the ball rolling please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message".
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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