dz49009's profile

New Poster

 • 

2 Messages

Monday, May 18th, 2020 4:00 AM

Closed

All power button

I’ve added a sound bar to our TV. The remote was set up using 992 and the sound is controlled fine. The problem is the all power button only shuts off the sound bar and cable box now and not the TV. Have to press the TV power button for that. Any idea how to resync so all three shut off at the same time?

This conversation is no longer open for comments or replies and is no longer visible to community members.

New Poster

 • 

2 Messages

5 years ago

I’ve done that for both the tv and the sound bar. Still out of sync.

New Poster

 • 

2 Messages

5 years ago

RE the link posted here https://www.xfinity.com/support/remotes:


That page only gives codes for the TV and the audio system. If you read the post closely you will see that the original poster has mentioned that the remote control is working for both devices, it's the "all power" button that is not functioning properly

New Poster

 • 

2 Messages

5 years ago

I had the same problem. Did you ever figure this out?

forum icon

New to the Community?

Start Here