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All power button

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New Poster

All power button

I’ve added a sound bar to our TV. The remote was set up using 992 and the sound is controlled fine. The problem is the all power button only shuts off the sound bar and cable box now and not the TV. Have to press the TV power button for that. Any idea how to resync so all three shut off at the same time?
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Silver Problem Solver

Re: All power button

Try programming your remote with this:

https://www.xfinity.com/support/remotes


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I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Re: All power button

I’ve done that for both the tv and the sound bar. Still out of sync.
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Silver Problem Solver

Re: All power button

Which remote do you have?  I have both the XR11 and the XR15 with the 4K DVR, old Samsung TV. amd a new Vizio 5.1.4 soundbar.  The XR11 has a setup button  to start and the XR15 has two buttons:

https://www.xfinity.com/support/articles/remote-program-the-xr2-or-xr5-to-aim-anywhere

 


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!