After a System Refresh the Low Signal appears on the screen?

Does anbody else have that happening and then you have to go comast labs to get the signal strength back to good?

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Contributor

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106 Messages

5 years ago

Ok response from tech support bug in system. To be clear its the restart logo and ts could not pass along the info to fix.

Do othets have this happen to them XG1 box?

Signal was fine before and after restart.

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Gold Problem Solver

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25.9K Messages

5 years ago

Your signal may be right on the edge of good/bad and just fluctuating. How do you know your signal is good?

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Contributor

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106 Messages

5 years ago

Thanks for the reply.

The phone tech said the signal level was good both before and after refresh was done.

Also kind of odd that tech would NOT pass along this issue to the department in charge of this.

Lastly does anybody have an working comcast emai you can use for problems?

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Gold Problem Solver

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25.9K Messages

5 years ago

Probably because it’s not considered a big deal or there are still a considerable amount of employees that haven’t returned to work yet

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X1