gregory_maples's profile

Regular Visitor

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4 Messages

Friday, July 24th, 2020 7:00 PM

Closed

Additional TV boxes in different rooms - "Schedule data outlet installation"

I have 1000 service with a new X1 box.  According to this page:  https://www.xfinity.com/support/articles/using-a-splitter-on-your-tv-cable
I need a data outlet. 

 

Is this talking about Ethernet 100Mb/1Gb data connection?  If it is, my house is already wired.  What box do I order for each additional bedroom?  How do I explain what I want to the sales people?

 

 

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Gold Problem Solver

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25.9K Messages

5 years ago

That article makes no sense. I’ve escalated it up to an Official Employee and you can lay out exactly what your needs are

Gold Problem Solver

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3.4K Messages

5 years ago

Hello, gregory_maples. Welcome to the Xfinity Forums! 

I'm excited to hear you are new to our cable services. There are a lot of features and equipment options available and I would love to work with you to figure out which ones will best fit your home needs, as well as get them shipped out to you quickly. Please send me a private message with your first and last name, as well as your service address so I can assist. 

 

 To send a private message, click my name "ComcastTambrey", then click "send a message".

Regular Visitor

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4 Messages

5 years ago

So I sent the employee a message.  So far I haven't heard anything back.  Is there any way to have multiple TV sets?

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