New Poster
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3 Messages
Adding A 5th Box
I just recently got X1. I have an XG2v2-P as my primary box and three additional boxes, all of which are XiD-P. I might want to add a 5th box. My question is, would this 5th box be another XiD-P, or would it be the larger XG2v2-P box? I am unsure how many tuners are in the larger box and if by having one now and three smaller boxes if I am maxed out on tuners.
CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
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srpawski2
New Poster
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3 Messages
4 years ago
Thanks
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CCChe
Official Employee
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6.9K Messages
4 years ago
Hi @srpawski2, that's a great question! I'm not sure if the MyAccount App would automatically determine you'd need an XG2 box. I totally understand your concerns about going into a service center since the COVID cases seem to be on the rise again. If you haven't got the box you need, I'd be happy to help by requesting and shipping it for you. To get started, please send a private message with your full name, as it appears on your billing statement and your service address. To send a message, click on my name "ComcastChe," then click send a message.
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