Community Forum

APPS-04033

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New Poster

Re: Error Code APPS-04033

Same in North Shore New Jersey. System must have completely failed, based on all these responses. 

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New Poster

Re: Apps are all down

happening in CA also.  All Apps down, except Netflix.  seems to have started around 6pm Pacific Time.

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Regular Visitor

Re: Streaming apps don't stream Error Code: APPS-04033

thanks! your timing posting this is helpful!

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New Poster

Re: Apps are all down

Yep, all but Netflix down in Waynesboro, PA. Thankfully I still have my Roku..all apps working on that.
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Re: Error Code APPS-04033

644p pdt in Sacramento CA - no Hulu, peacock or prime. Only Netflix
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Re: Error Code APPS-04033

same here in Connecticut 🙄 I guess paying 380 a month isn't enough to get decent service 😡
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New Poster

Re: Error code: APPS-04033

in several other threads they are reporting the same 04033 error code.  seems to be spreading across the nation.  Xfinity has gone dark on the issue.  no info as to why the apps are not working.

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New Poster

Re: Error Code APPS-04033

That happened to me with prime video and I only got it back to the tv by restarting the box - sorry
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Re: Error Code APPS-04033

Got Peacock to work on one TV but nothing else is working app wise and on another TV, no app is working. I have X1 and wireless boxes in Georgia
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Re: Streaming apps don't stream Error Code: APPS-04033

it has spread to CA, it is nationwide...

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New Poster

Re: Error Code APPS-04033

that didn't work for me

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New Poster

Re: Error Code APPS-04033

Didn’t work for me. On chat with agent, they said it’s a system wide issue. No other solution right now
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Re: Error Code APPS-04033

Still broken in Houston
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Re: Peacock brokn

all apps are down.  xfinity states they are aware of the issue.  no indication as to when the issue will be resolved.

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Re: Error Code APPS-04033

i know refreshing the system does not help.  Does restarting the box help?

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New Poster

Re: Error Code APPS-04033

Works now.
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New Poster

Re: Error Code APPS-04033

NOPE, tried it multiple times. Same problems in NJ
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Re: Error Code APPS-04033

my amazon prime just started working...

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New Poster

Re: Error Code APPS-04033

So far primes working, fingers crossed
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New Poster

Re: Error Code APPS-04033

Same, fingers crossed
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Regular Visitor

Re: Error Code APPS-04033

Prime Video is working again for me.
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New Poster

Re: Error Code APPS-04033

Just restart your flex box by pressing (a) and choose “restart”
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New Poster

Re: APPS-04033

Just restart your flex box by pressing (a) and choose “restart”
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New Poster

Re: Peacock brokn

Happened to me as well try and restart modem it worked for me. I did a system refresh,restart box and called comcast all failed try restart modem
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New Poster

Re: Error Code APPS-04033

All my apps started working just now. Guess they fixed it? Lol
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New Poster

Re: Streaming apps don't stream Error Code: APPS-04033

I had same issue I restarted my modem and it worked try that. I did a system refresh and restart box and call customer service all with no luck but once I restarted my modem everything worked again I was getting same error code as you.
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Regular Contributor

Re: Error Code APPS-04033

Back up for me now too in Oregon.
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Regular Visitor

Re: Apps are all down

Working here now.

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New Poster

Re: Streaming apps don't stream Error Code: APPS-04033

I just checked it after shutting it down for few hours and it's now working.

Looks like the update is over.

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Embedded Apps Issues

The last few nights we've been watching Parks & Rec thru the Hulu app - accessed via the xfinity menu. Two strange things are happening:

1) about 10 minutes into an episode it will say "next episode in 10 sec. and start a countdown- and then cut over.

2) when we log on to Hulu, there will be an episode playing - we can hear the soundtrack but no image. Then when we pick the episode we want to watch, it stops playing that sound that was playing and switches over. But it's like there are 2 or more episodes at once.

weve not shared our login and have only had Hulu for a month, but it shows that weve watched several seasons - even though we have not.