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2nd Time, why is my question being moved to a LOCKED THREAD?

Veryelectric
Frequent Visitor

2nd Time, why is my question being moved to a LOCKED THREAD?

Last time I posted this message, it was deleted. The first time it was moved to a lock thread.

Putting my question in a locked thread does not allow any conversation or participation. What is the problem?

Comcast has removed the slow motion feature, I can no longer press play and fast forward to see slow motion.

Why would Comcast take away a key feature used by sports fans when customers are cutting the cord and live sports is one of the few reasons people stay with Comcast?

As loyal customer since 1997, I would like to know.

PLEASE STOP DELETING MY POSTS AND MOVING THEM TO LOCKED THREADS.
CCAndrew
Diamond Problem Solver

Re: 2nd Time, why is my question being moved to a LOCKED THREAD?

Slow motion has been gone a long time.
Your other post isn’t deleted it’s here
https://forums.xfinity.com/t5/Sign-In-and-Account-Management/Why-is-my-post-about-removal-of-slow-mo...

I am a Retired Official Comcast Employee
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Veryelectric
Frequent Visitor

Re: 2nd Time, why is my question being moved to a LOCKED THREAD?

A long time? I guess if a 'day' is a while, then a few months would be a qualify for that. Because I used slow motion when watching the NHL playoffs in September.

The real question is, how is removing that feature a good thing? Sure, Comcast can say "not enough people were using it", but what about the ones that were? Does Comcast think about the customers that they're alienating? What do they have to gain by removing this feature and is it more important than completely annoying customers? Especially long time loyal ones?

Purely stupid if you ask me. Particularly when live sports is among the top programming where people use slow motion. Taking a feature like that away from sports fans when you're losing customers to cord cutting is poor business acumen. But it's insanely stupid given live sports is one of the few reasons people don't cut the cord. Comcast has given me the best reason yet to do just that.

Thank you for providing that link to the original post, though the thread was nowhere to be found when I closely looked two times on the 1st and 2nd page of this forum where it was originally posted. After my original post was moved into a locked thread, you can understand why I did not give Comcast the benefit of the doubt.