Xfinity Streaming Beta issue

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@hunterh wrote:

This app seemed to work well on my Samsung Smart TV (although a bit cumbersome to navigate).  However, in the last couple of days when I launch the app it gives this error....."We had a problem reaching the configuration server.  Please check your network connection and retry."  I have reset the connection and am able to stream from other apps but continue to get the error for the Xfinitity streaming app.  Any ideas?

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uninstall the app and reinstall and authorize.

I've done that but have the same outcome

It's not even giving me the opportunity to reauthorize after reinstalling.  The error message comes right up.

Yes.

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@nicksbarra wrote:

Yes.

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select the channel on the main roku menu and press the * (star) key not the enter key and then remove the xfinity stream TV channel. unplug the roku from all cords (hdmi and power) for 30 seconds or more then plug back in and reinstall the channel. working?

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@nicksbarra wrote:
I am using my Samsung TV. It works on the Roku.

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same procedure. uninstall the app. unplug the TV from power (not just turn it off) for 30 seconds or longer then plug back in and reinstall.

I have deleted and reinstalled.  I have deleted, unplugged TV, plugged in TV and reinstalled.  I have restored TV to factory setting.   Still nothing.....I can see why this app has a 2/5 rating.....

access denied message....

Nicksbarra's advice has worked for me.

I have to open up the app from selecting a program then backing up to the listings menu.