Frequent Visitor
•
14 Messages
How to play Xfinity stream in the background on iOS phone
I want to listen to MSNBC in the background while using other apps on my cellphone. However, each time I click off the app it shuts the audio down. Is there a work around?
RonnySheltie
New Poster
•
3 Messages
4 years ago
Same here! It started when I updated to iOS 14.0. Yes, I have "play background audio" enabled in the app's settings. Most recent app update (just updated it) does NOT solve this problem!
Also, changing PiP settings does not affect this problem.
Comcast please fix this so we all can use the Stream app to listen to audio when in background or when phone is locked!
0
0
XfinityStream
Official Employee
•
196 Messages
4 years ago
Hi @RonnySheltie @mark1154 we opened a ticket for this issue, and our team is working on resolving it in a future release. We will keep you updated. (In the meantime please try temporary workaround: after locking your phone, touch the screen and click the play icon on the lock screen.)
0
RonnySheltie
New Poster
•
3 Messages
4 years ago
0
0
Rustyben
Expert
•
24.6K Messages
4 years ago
the temp workaround is to press the play button on the lock screen. it will then play in the background.
0
0