Contributor
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37 Messages
Can't set recordings from stream app
So this has happened to me before on occasion but not lately, but today I tried to set recordings for several different things using the xfinity stream app and for some reason today the option just isn't there. Over the weekend I also just happened to read that Comcast just lost a decision by the ITC in favor of Rovi in a patent suit saying that Comcast is infringing on Rovi's patent for the technology in the app that is used to set recordings on mobile devices for X1 set top boxes. So I'm just wondering is it just a coincidence that it's not even an option for me today and perhaps due to maintenance of some kind on the app, or did Comcast temporarily pull this technology from the app as a result of the ruling by the ITC? Thanks very much to anyone who can shed some light on this.
RoniCarroll
New Poster
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2 Messages
7 years ago
I use to be able to set shows to record right from my phone or laptop. Now the record option is not anywhere. Where did it go?
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Rustyben
Expert
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24.6K Messages
7 years ago
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Furio
New Poster
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2 Messages
7 years ago
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Andyr1
Gold Problem Solver
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8K Messages
7 years ago
You used to be able to with X1, but due to a Tivo patent lawsuit, that was taken away. The ability to do that with non-X1 disappeared a few years ago.
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Blikzum
New Poster
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2 Messages
7 years ago
I am going to be away for one week. Can I programe my DVR to record a sports event from a remote computer? Thanks.
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copper48
Frequent Visitor
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13 Messages
7 years ago
Can't set recordings from stream app is just one of the many things that used to be available from X! such as restart, pause during Live, etc. Verizon customers can do these things so I don't believe the legal excuse
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mztrayc6504
New Poster
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1 Message
7 years ago
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Nerd
Expert
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24.4K Messages
7 years ago
There is a megathread on this topic here: http://forums.xfinity.com/t5/Stream-TV-App/Can-t-set-recordings-from-stream-app/td-p/3006332
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Imreallymad
Frequent Visitor
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24 Messages
7 years ago
No, You need a new service provider. Comcast has made the business decision to stop licensing Rovi patents and litigate instead. And we their customers are the victims who suffer. I had no plans to leave Comcast, until this...
Regardless the underlying legality of the patent in question, not relicensing it was a boneheaded business decision IMO. Apparently Comcast decided the churn from lost customers will be less then the cost of licensing the patents.
Remotely setting recordings and deleting them was a novelty feature. Very few actually used the feature, it's true. Comcast said so in a press release! Apparently most customers still prefer to sit down in front of their TV and program their DVR with the remote like it's 1998.
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Prccap
New Poster
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2 Messages
7 years ago
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Rustyben
Expert
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24.6K Messages
7 years ago
to set a new recording, you will have to use your remote.
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Tombat
New Poster
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1 Message
7 years ago
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rd8515
New Poster
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7 Messages
7 years ago
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Srp1990
New Poster
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1 Message
7 years ago
This needs resolution. Just pursuing a legal remedy leaves us in a bad way. For those who use this feature it is HUGE losing this option. If you travel or just active and not home being able to record remotely was crucial.
As as others have said I was generally happy with Comcast....but this is a game changer. Time to save some money, increase features and move on to new options.
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Alamo_Bob
Contributor
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196 Messages
7 years ago
Never mind, I found the answer. What a botch.
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