Moo239's profile

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Saturday, June 20th, 2020 6:00 AM

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Cancelled Account, Showing Previous Services & Old Service Address

I've recently cancelled my internet and TV services as I'm going through a divorce and had my ex setup an account in her own name. I notice when I log in post sending the equipment back it still shows TV and internet on my login screen. How do I find out that those services attached to my login have been cancelled so that I can link my account with someone else's and just make sure I'm not paying or attached to services that I setup? As well as the service address still shows my old address and will not let me update it.

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839 Messages

4 years ago

Hi there @Moo239 

 

I'm sorry to hear about your divorce, we are here to help you get this sorted out. I'll PM you.

 

 


@Moo239 wrote:

I've recently cancelled my internet and TV services as I'm going through a divorce and had my ex setup an account in her own name. I notice when I log in post sending the equipment back it still shows TV and internet on my login screen. How do I find out that those services attached to my login have been cancelled so that I can link my account with someone else's and just make sure I'm not paying or attached to services that I setup? As well as the service address still shows my old address and will not let me update it.


 

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