When I log into my account to pay my bill, it says the following:
Thanks for your purchase, ---!
We're getting your account set up. Check back soon to track and activate your services.
I am unable to do anything, including pay my bill, and my internet has been active for 10 weeks now. I also get an error when I try to schedule a call with customer service and am having trouble getting any help.
Thanks in advance.
Greetings, @alvarez91! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you were having issues with trying to login to pay your bill. It looks like you had mention the issue was resolved in another thread. I just want to make sure everything is in fact resolved and if you had any further questions. Please let me know.
Hello, @alvarez91. I have not heard back from you. If you still need assistance, please feel free to start a new public thread.