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problem with closed captioning

Frequent Visitor

problem with closed captioning

I rented the movie "Joker" only to quickly discover it had no closed captioning. As a Comcast customer for 22 years who needs closed captioning, I can tell you that this is extremely rare. I've rented dozens of movies over the years all with cc. I called an agent who gave me a refund credit, but they could not explain why it was not cc capable. Once Upon a Time in Hollywood is the same way. It is impossible to believe brand new movies are not cc capable. Somebody at Comcast messed up when they ordered these. I can think of only one other time I ordered a movie from On Demand that did not have cc and that was 10 years ago.