Community Forum

on demand

New Poster

on demand

 

I get an error message: VM-16,

Can not retrive ondemand

 

 

 

 

 

 

 

Official Employee

Re: on demand

Hi cmy716, thank you for reaching out to us!  I am sorry to hear you are not able to access your Video on Demand.  If you have more than one cable box are you seeing this error message across all of them when trying to access Video on Demand?

 

Thank you

 

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!