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09/23/2019 12:00 PM
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I get an error message: VM-16,
Can not retrive ondemand
i
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Responses
Retired Employee
1K Messages
7 years ago
Hi cmy716, thank you for reaching out to us! I am sorry to hear you are not able to access your Video on Demand. If you have more than one cable box are you seeing this error message across all of them when trying to access Video on Demand?
Thank you
CCXfinity_Support
Retired Employee
•
1K Messages
7 years ago
Hi cmy716, thank you for reaching out to us! I am sorry to hear you are not able to access your Video on Demand. If you have more than one cable box are you seeing this error message across all of them when trying to access Video on Demand?
Thank you
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