JMy1's profile

Contributor

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92 Messages

Tuesday, May 26th, 2020 1:00 AM

Closed

on demand tv shows

the on demand tv shows catagory has changed to a one line list everything right below each other.  None of the catagories can be selected.  for examble by network , or Shows A-C HD.  What is going on ?  The Movies catagory works properly and you can watch the movies but no tv shows. Looks like this.

 

Xfinity Top 20

By Network

Shows A-C

Shows A-C HD

etc , etc

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Contributor

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92 Messages

5 years ago

I tried the online restart the tv box it did nothing at all.  Anyone else have this problem ?

 

Contributor

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92 Messages

5 years ago

Here is a screen shoit of the malfunctioning tv shows on demand

1 Attachment

Gold Problem Solver

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580 Messages

5 years ago

I saw this late last night/early this morning also; by breakfast things were back to normal.  Not the first time I've encountered the issue; happens while maintenance is performed?

 

I was able to "Search TV & On Demand" from the Main Menu to get to the program I wanted while the On Demand menu was broken.

 

Hope all is okay for you now, as well.

Contributor

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423 Messages

5 years ago

I have same problem with TV shows By Network not working for days. What do you have to do to get this fixed? I tried restarting cable box but that didn't work

Contributor

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92 Messages

5 years ago

Nothing you can do except call comcast and tell them about it.  It's on their end.

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