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add tubi to my comcast channels

macaroljohn1938
New Poster

add tubi to my comcast channels

can you please add tubi to my comcast channels

CCAndrew
Diamond Problem Solver

Re: add tubi to my comcast channels

If you have the X1 platform it’s there. If you don’t have the X1 platform upgrade your equipment
https://www.xfinity.com/support/articles/tubi-tv-overview

I am a Retired Official Comcast Employee
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ufilmsonline
New Poster

Re: add tubi to my comcast channels

i HAVE 2 new cable boxes but I am not sure if TUBI and Pluto are part of my comcast Xfinity triple play subscription or is it part of Amazon Prime. I am not sure if I have X1-I own my own modem Whenever I call XF I get a recorded voice and they hang up on me. What great customer service!

ComcastBillie
Official Employee

Re: add tubi to my comcast channels

I'm truly sorry to hear that you haven't been able to reach an agent. I would love the opportunity to take a look at your account and clear up any confusion on the type of equipment you have. Please click on my handle "ComcastBillie" and send us a private message with name, address, account number or phone number.


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CCAndrew
Diamond Problem Solver

Re: add tubi to my comcast channels

@ufilmsonline
You sign up for both on your own and then log in if you have X1 equipment. Both are free streaming services, so nothing to subscribe to. Use this link to see what X1 boxes you have, if you have X1(model numbers may be on the under side)
https://www.xfinity.com/support/articles/x1-hub-vs-companion-box

I am a Retired Official Comcast Employee
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