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@T-J-B wrote:
This is the recurring “Problem with your account” message that we get.
What gives?
Maybe this article will help explain it:
https://www.xfinity.com/support/articles/x1-errorcode-xre-22-vod-07007
I am not a Comcast Employee.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hi T-J-B, thank you for reaching out and welcome to our forums. I understand you are having issues using your VOD and would like to help. Please send me a private message with your full name to begin.
Thank you
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hello, we haven't heard from you but please don't hesitate to reach back out if you still need assistance.
Thank you
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
