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This Is Us S5,E4: SD is not SD

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Regular Contributor

This Is Us S5,E4: SD is not SD

VOD Team,  please reload the SD version of This Is Us (NBC) Season 5, Episode 4 in SD.  When attempting to play this SD episode, I get an error message stating that it is actually HD.  I noticed that unlike all the other SD episodes, the text at the end of the episode description says "VDS".  Not sure if VDS is indicative of anything, but it is unique to this 'SD' episode.

 

If there is someone else for me to contact about this, please let me know.

 

Sounds like this has also occurred with a program on the History Channel from a previous post earlier this week.

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New Poster

Re: This Is Us S5,E4: SD is not SD

This is happening to me, as well
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Regular Contributor

Re: This Is Us S5,E4: SD is not SD

Not fixed yet (now 2 days after air date).  I also noticed that the 'SD' version of this episode has "NEW HD" in the upper right corner of the description screen.  Please load the correct SD episode of This Is Us, Season 5, Episode 4. 

 

Just for fun, I checked under By Network/NBC/This Is Us HD, Season 5, Episode 4, and it is also the HD version as it should be.  Thought maybe the SD and HD were switched, but they were not.