Community Forum

Snowpiercer and other On Demand TV Programs previously free now require payment

rcurrier75
New Poster

Snowpiercer and other On Demand TV Programs previously free now require payment

TV shows that just aired in the last week like Snowpiercer and Big Sky are no longer available to me at no charge. Instead I am informed that I must pay 2.99 an episode or be subscribed to the channel. Two weeks ago I could view these shows the day after they aired at no charge. Furthermore ABC, TNT are included in my subscription and are non premium channels. I also pay for HBO Max. So what is the deal? Why the change? It’s not like they’ve been available to me to watch for six months and they’ve moved to a rental status. I missed these shows by 24-48 hours and now I must pay 2.99 on top of the cable Bill I already pay for these stations? Why even advertise on demand?
ComcastStephani
Official Employee

Re: Snowpiercer and other On Demand TV Programs previously free now require payment

Hello, @rcurrier75! I appreciate you posting in our forums for support regarding the shows you've recently attempted to watch through On Demand. While we offer the channels to view, it is ultimately up to the network itself on availability of shows and the costs associated with the episode/movie. I did look into Snowpiercer, and see that those who have TNT in their channel lineup should now have access to Season 2, episodes 1-4 for free at this time. I'm also seeing Big Sky available until episode 9 for free on my end as well. If it's still showing a charge per episode on your end, I can definitely look into why. Please send a Private Message with your first and last name. To send a Private Message, please select my username (ComcastStephani) and then select Send a Message. Thank you! 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!