narita1's profile

Regular Visitor

 • 

2 Messages

Tuesday, April 14th, 2020 6:00 PM

Closed

Purchased video

Hello,

Purchased video was disappeared after I moved service.

How can I retrieve it?

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Gold Problem Solver

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25.9K Messages

5 years ago

Did you transfer service?

Regular Visitor

 • 

2 Messages

5 years ago

Yes,
So I have two account number(for old address and new address).
Both account show "No Purchases found."

Gold Problem Solver

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3.3K Messages

5 years ago

Hi, narita1. I wanted to follow up with you and check to see if you still needed assistance with the purchased content being transferred over. If you do, please let me know. We want to get this figured out for you. 

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