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OnDemand Apps not working 12/4/19

jav6joev
Bronze Problem Solver

OnDemand Apps not working 12/4/19

Trying to access On Demand Apps Pandora and Prime Video and neither will open today.  Anyone else experiencing this issue?  I've Restarted and powercycled my TV Box with no resolution.  I can play Pandora thru the App on my LG TV fine using my Comcast internet connection, but NOT thru the TV Box app.  Was working when I went to bed last night, but not working this morning 7a ET.

UPDATE 8:30a:

When powering TV off/on when On Demand Apps had been selected (and failing to open), I get audio from the TV channel but a screen with error message:

                                      Oops.....

Unfortunately this feature is not working.

Our engineers are hard at work to resolve this problem.

 

Can a Comcast agent verify this?

Joe V
(not a Comcast employee, just another paying customer)
jav6joev
Bronze Problem Solver

Re: OnDemand Apps not working 12/4/19

Update 8:55a ET.  The apps started working again thru the TV Box.  Engineering must have done their magic.

Joe V
(not a Comcast employee, just another paying customer)