Ben401's profile

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2 Messages

Friday, July 10th, 2020 1:00 PM

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On demand is not working

CL17 is the error code we have e tried everything and nothing works. We even got new boxes and remotes. I heard it’s due to an update xfinity has done and some of the boxes are having problems with the on demand. I can’t even get a tech to help because of the pandemic. It’s been a month and nothing. HELP 🙏🏼

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Gold Problem Solver

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7.2K Messages

5 years ago

Hello Ben401, thank you for your patience. I wanted to follow up with you to see if you were able to reach someone to help you clear up this error code. Please reach back out to me here for further assistance. 

Gold Problem Solver

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7.2K Messages

5 years ago

Hi Ben401, I don't see a response from you here or via pm so I am assuming that this issue has been taken care of. Feel free to create a new post if you need anything else, have a good day. 

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