Community Forum

On Demand resume

New Poster

On Demand resume

Why does my on demand program make me start at the beginning if I can't finish it in one day, even though it says "continue watching".   And obviously, fast forwarding" not an option.  Very frustrating.

Official Employee

Re: On Demand resume

That's a great question, and thank you for posting, @DenverKari! With the correct, compatible devices, the X1 Platform AnyRoom DVR should allow you to pick up where you left off. What model cable boxes are you using? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!