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Chat with an agent doesn't work

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Chat with an agent doesn't work

How am I supposed to contact an agent when the chat is broken?

 

The Xfinity Assistant tells me "You're next in line. When you're ready, click the Start chat button to connect with a live agent." But when I press "start chat" it just shows a blank screen.

 

It used to work.

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Re: Chat with an agent doesn't work

Chat with agent does not worth for me either.