One modem saw calls incoming or outgoing only ;ast a few minutes before being disconnected. Since then neither of the two replacement modems have had a dial tone despite all efforts to debug following Comcast online instructions! Swevice itself is now suspect of having issues.
Hey @user_901903, thank you for reaching out to Xfinity support on our forums! We definitely don't want you missing your calls and I'd love to help get it fixed. Can you private message us by clicking the "message" icon in the upper right page of our forum page? Once you click on that, input our shared handle Xfinity support to send us a private message.
marwhitaker
New Poster
•
1 Message
5 years ago
My phone has no dial tone. Phone is plug in and phone is working but no ring.
0
0
user_901903
Visitor
•
1 Message
4 years ago
One modem saw calls incoming or outgoing only ;ast a few minutes before being disconnected. Since then neither of the two replacement modems have had a dial tone despite all efforts to debug following Comcast online instructions! Swevice itself is now suspect of having issues.
1
0