iMensural's profile

New Poster

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1 Message

Tuesday, February 2nd, 2021 5:00 AM

Closed

No dial tone

Phone has no dial tone.

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New Poster

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1 Message

4 years ago

My phone has no dial tone. Phone is plug in and phone is working but no ring.

Visitor

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1 Message

4 years ago

One modem saw calls incoming or outgoing only ;ast a few minutes before being disconnected. Since then neither of the two replacement modems have had a dial tone despite all efforts to debug following Comcast online instructions! Swevice itself is now suspect of having issues.

Official Employee

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1.1K Messages

Hey @user_901903, thank you for reaching out to Xfinity support on our forums! We definitely don't want you missing your calls and I'd love to help get it fixed. Can you private message us by clicking the "message" icon in the upper right page of our forum page? Once you click on that, input our  shared handle Xfinity support to send us a private message.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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