I have two lines coming through my gateway for my business phone. One of the lines goes directly to voicemail. I don't remember doing anything to forward it to voicemail. Can anyone tell me how to turn off call forwarding on the line so it rings and doesn't go right to voicemail?
Thanks in advance!
Solved! Go to Solution.
If you're having trouble receiving phone calls with your Xfinity Voice service, try whichever of the following steps applies to you.
You can turn your Voice features on or off at any time. Just press the star (*) button and the following numbers:
|Feature||Turn On||Turn Off||Online Access Available?|
|Anonymous Call Rejection||*77||*87||Yes|
|Call Forwarding Selective||*63||*83||Yes|
|Call Return||*69||*89||Not yet|
|Call Trace||*57||Not yet|
|Call Waiting||*70||Not yet|
|Caller ID Blocking Per Call||*67||Not yet|
|Caller ID Blocking Per Line**||*82||Not yet|
|Repeat Dialing||*66||*86||Not yet|
|Speed Dial 8 (set up)||*74||Not yet|
|Speed Dial 30 (set up)||*75||Not yet|
|Three-Way Calling||*96||*97||Not yet|
**For your safety, your Caller ID information is always available when you call public emergency hotlines, poison control lines, and 911 services, even if you have Caller ID Blocking turned on.