I too need call waiting and voicemail disabled for my job. I called yesterday (10/02/2019) and was told it would be 24hrs. I told her that is not good enough since I explicitly asked for both services NOT to be connected when I got my service last week. So she put me on hold then came back and tested the VM and it was indeed disconnected. Well the call waiting is NOT disabled and it's been 24 hrs now. I need call waiting to be DISCONNECTED. Can anyone here from xfinity/comcast do this for me???
Hi @TonyaRN, thanks for using the Forums to bring this to our attention. After receiving your private message, I was able to complete the necessary troubleshooting to remove the call waiting feature from your account. Please let us know if there is anything else we can assist you with.
@mkozaitis, I'd be happy to assist you as well. Can you please send a private message including the full name as it appears on the account and your full name if different? To send a Private Message, please click "Comcast_Support” and click “send a message".