I too need call waiting and voicemail disabled for my job. I called yesterday (10/02/2019) and was told it would be 24hrs. I told her that is not good enough since I explicitly asked for both services NOT to be connected when I got my service last week. So she put me on hold then came back and tested the VM and it was indeed disconnected. Well the call waiting is NOT disabled and it's been 24 hrs now. I need call waiting to be DISCONNECTED. Can anyone here from xfinity/comcast do this for me???
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