Registering For The Forum:
**Note**: Once created, you will not be able to change your username. Also, all username must adhere to the forum guidelines and not be disruptive to the overall community.
Signing Into The Forum:
Before you do anything else, we always recommend that you review the Xfinity Forum Guidelines. These policies and guidelines will provide you with the Do’s and Don’ts of the community, best practices, and things that are simply not appropriate for the forum. Remember, by having an Xfinity Forum account and utilizing these forums, you have hereby agreed to the rules, policies, and guidelines contained within those guidelines. Becoming a registered member of the Comcast Help Forums means agreeing to abide by the Comcast Help Forum policies and guidelines.
Once you are registered/signed in, we recommend using the search bar to find the information you are looking for. More often than not, someone has already posted a similar question and received a Best Answer. By searching first, you ensure that you reduce the time you have to wait for a response.
Also, check out our Xfinity Knowledge Base. There you will find community authored articles that are verified as providing the best information on the subject. Check back regularly, there are new Xfinity Knowledge Base articles created every day.
If you cannot find an existing post that is similar to your question or an Xfinity Knowledge Base article, feel free to post your question. Starting on the main forum page, find the best board to author your question. Here you can see all the different topics and their category boards.
Posting In The Forum:
**NOTE**: If you have not already registered or signed into the forum, you will be redirected to the Sign In page before you can post.
**Pro Tip**: Add Labels and Tags to your post to ensure that your post is easily searchable (in the community and in search engines). Labels and Tags also help other forum users to categorize the content they only want to see. For more information about what Labels and Tags are and why they are important, see our Labels & Tags post.
**Pro Tip**: Posts can include hyperlinks, macros (boilerplate text), photos, and attachments. The more details you can add the better. Remember, like with anything posted in the forum, please refrain from posting any personal/account information for your security.
Replying To A post:
Posting Best Practices: